Flights Champ is an online travel agency (OTA) that helps customers search for, arrange and book flights and other travel-related services. We work with airlines, travel suppliers and booking systems to assist customers with their travel requirements.
Yes. You can contact Flights Champ with your preferred departure location, destination, travel dates, passenger details and other requirements. Our team can assist in identifying available flight options and fares.
You can contact our team with your travel requirements. Once you select an available option, we can assist with the booking process and provide the relevant payment and passenger information required to complete the reservation.
Flight availability and pricing can change at any time. Airlines and travel suppliers may update fares, taxes, availability or conditions before a booking is completed.
A fare becomes applicable to your booking once the reservation has been successfully processed and confirmed, subject to the applicable booking conditions.
Yes. Flights Champ can assist with international flight enquiries and bookings, subject to airline availability and applicable travel requirements.
Passengers are responsible for ensuring that they hold the appropriate passport, visa and other documents required for their journey.
Depending on availability and supplier conditions, Flights Champ may be able to assist with travel itineraries that originate outside Australia.
The applicable airline and supplier rules will depend on the itinerary and booking.
Changes and cancellations depend on the fare rules and conditions attached to your booking.
Airlines and travel suppliers may apply cancellation fees, change fees, fare differences or other charges. Some fares may be non-refundable or have restrictions.
Contact Flights Champ as soon as possible if you need to make a change.
Where a refund is permitted under the applicable fare or supplier conditions, Flights Champ can assist with the refund process.
The timing of a refund may depend on the airline, supplier, payment provider and processing requirements.
Baggage allowances vary according to the airline, route, fare type and ticket conditions.
Your booking information or airline documentation should be checked for the specific baggage allowance applicable to your itinerary.
Online check-in is generally managed by the operating airline. Where available, you may need to complete check-in through the airline's website or application.
Flights Champ may assist with general guidance, but airline check-in requirements remain the responsibility of the passenger.
Passengers should allow sufficient time for check-in, baggage drop, security screening, immigration and boarding.
For international travel, additional processing time may be required. Always check the airline's current instructions for your specific flight.
Airlines may change flight schedules, departure times, routes or other itinerary details.
If Flights Champ receives relevant information about a change affecting your booking, we may assist with communication and available options. Any alternative arrangements remain subject to the airline's applicable rules and availability.
Visa and entry requirements depend on your nationality, destination, transit locations and travel circumstances.
Passengers are responsible for confirming that they meet all applicable passport, visa, transit and entry requirements before travelling.
Flights Champ may provide general travel information, but visa applications and approvals are handled by the relevant government or immigration authorities unless a specific visa service is expressly offered.
Customers should confirm requirements directly with the appropriate authority.
Available payment methods may vary depending on the booking, supplier and payment arrangements offered at the time of purchase.
Our team will provide the relevant payment instructions when your booking is being processed.
Payments may be handled through third-party payment processors or secure payment systems. Flights Champ takes reasonable steps to protect customer information, but customers should also consider the terms and privacy policies of the payment provider used.
Yes. Once your booking has been successfully processed and confirmed, the applicable booking or travel documentation will be provided using the contact details supplied during the booking process.
Passenger names and other booking information should be checked carefully before a booking is confirmed.
Corrections after ticketing may be restricted or may result in airline or supplier fees. Contact Flights Champ immediately if you identify an error.
If you experience an issue with a booking or our service, contact our team as soon as possible. We will review the matter and, where appropriate, liaise with the relevant airline or travel supplier.
You can contact Flights Champ using:
Phone: +61 2 9188 9329
Email: info@flightchamp.com